KENZA
Living
IntelligentOperationsforResidentialCommunities
Unify visitor access, guard operations, maintenance routing, and resident services in one bilingual platform built for UAE property teams.
Built for Property Operations
UAE Privacy Controls
Privacy, access, retention, and deletion controls designed around UAE requirements
Multi-Role Platform
Connected experiences for managers, guards, service staff, and residents
Real-Time Operations
Live status updates across visitor, security, and service workflows
Audit-Ready Workflows
Structured activity records for operational review and accountability
English & Arabic
Bilingual resident requests and operational communication
Structured Rollout
Community, role, gate, and service configuration matched to your operation
One Platform Across the Community
Give property teams clearer workflows while keeping everyday access simple for residents, guards, and service staff.
Security Operations
Replace handwritten visitor logs with time-limited QR access, guard photo verification, live notifications, and searchable entry records.
Maintenance Operations
Turn English or Arabic resident requests into structured tickets and route them to qualified, checked-in, available service staff.
Resident Experience
Offer self-service visitor approvals, service requests, amenity booking, announcements, and real-time status updates from one app.
From Resident Request To Assigned Work.
Kenza structures service requests, applies the right category and priority, and routes work using skill, availability, workload, and service history while keeping teams in control.
Operational Workflow
A clear path from issue to resolution
Resident Request
A resident describes the issue naturally in English or Arabic.
AI Triage
The request is structured with a category, priority, title, and description.
Smart Routing
The system identifies qualified, checked-in staff using availability and workload signals.
Team Acceptance
The assignee accepts the work or the system routes it to another eligible team member.
Resolution & Feedback
Status updates stay visible until an authorized team member resolves the ticket and the resident can provide feedback.
Automation handles intake, routing, reminders, and reassignment. Service professionals and authorized managers remain responsible for accepting and resolving work.
Everything You NeedIn One Platform
Operational tools for property managers, community administrators, security teams, service staff, and residents.
QR Code Access
Unique, time-limited codes sent via SMS or WhatsApp
UAE Pass Support
Identity workflows can use UAE Pass where the integration is enabled and configured
Guard Photo Verification
Guards can capture entry photos to support visual verification and access records
Staff Access Records
Manage linked domestic staff, approved schedules, and entry activity
AI Amenity Booking
Book pool, gym, tennis via natural conversation
Service Tickets
AI-assisted intake with skill-, availability-, and workload-aware assignment
Guard Operations
QR scanning, gate assignment, shift visibility, walk-in handling, and duty records
Privacy & Data Governance
Role-based access, operational auditability, retention controls, and clear processing disclosures
Designed for the people who operate, secure, service, and live in UAE residential communities
Welcome Back
Your Community
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Ahmed K.
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Maria S. (Maid)
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Security at YourFingertips
Manage your community security from anywhere. Pre-approve visitors, receive real-time notifications, and stay connected with your community.
Available now on App Store and Google Play.
Seamless Security in Four Steps
From visitor pre-approval to check-out, experience a frictionless security process that respects everyone's time.
Resident Pre-Approves
Residents easily pre-approve visitors through the mobile app, setting expected arrival times and visit details.
QR Code Generated
A unique, time-limited QR code is automatically generated and sent to the visitor via SMS or WhatsApp.
Guard Verifies
Security scans the QR code, verifies visitor identity with photo capture, and completes check-in instantly.
Resident Notified
Residents receive real-time notifications when their visitor arrives, checks in, and checks out.
Security & Data Governance
Clear Controls. Honest Data Practices.
Kenza combines role-based access, operational auditability, configurable retention, account deletion, and transparent processing disclosures for UAE residential communities.
Read our Privacy PolicyRole-Based Access
Residents, guards, administrators, and service staff receive access aligned with their operational responsibilities.
Operational Audit Trails
Structured visitor, gate, shift, and service activity supports accountability and operational review.
Retention & Deletion
Published retention periods and account-deletion pathways give users and administrators clearer data controls.
Transparent Processing
The Privacy Policy explains service providers and safeguarded cross-border processing without claiming UAE-only data residency.
Request a Free Demo
Tell us about your portfolio, community, gates, and service workflows. Our team will tailor the demo to your operational priorities.