Frequently asked questions

• What is Kenza?+

  A bilingual community platform for UAE property managers, owner associations, developers and their residents: visitor access, AI maintenance triage, amenity booking, staff tools and announcements in one app.

• Does it work in Arabic?+

  Yes. The app, notifications and the AI assistant are fully bilingual. Residents write in Arabic or English and the system understands both.

• How does visitor access work?+

  Residents pre-approve guests in the app. A one-time QR goes to the visitor; the guard scans it at the gate and the resident gets an arrival notification.

• Is our data safe?+

  Data is encrypted in transit, access is role-based, and every action is logged. See our Privacy Policy for the full picture.

• How long does onboarding take?+

  A typical community is live within days: unit list import, staff roles, gate setup, resident invites.

• What does it cost?+

  Pricing is per community and scales with units and modules. Book a demo and we will quote for your portfolio.